Last updated: 06/04/2023
At Nammaooruu (“us”, “we”, or “our”), we respect the privacy of our users and customers (“you” or “your”). This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or use our services.
Information We Collect
We may collect certain information from you when you use our website or services, such as:
- Personal Information: We may collect your name, email address, phone number, shipping address, and billing address when you create an account or place an order.
- Payment Information: When you make a purchase, we collect your payment information, such as your credit card number, expiration date, and security code.
- Log Data: We automatically collect certain information when you use our website, such as your IP address, browser type, referring/exit pages, and operating system.
- Cookies: We use cookies and similar technologies to collect information about your browsing behavior and preferences on our website.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To communicate with you about your orders and other updates
- To personalize your experience on our website
- To improve our website and services
- To send you marketing communications about our products and services
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate our website and services.
- Business Transfers: If we sell or transfer all or a portion of our business, we may transfer your information to the new owner.
- Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, or legal requests.
Your Choices
You have certain choices regarding the information we collect about you, such as:
- Cookies: You can control cookies through your browser settings and other tools.
- Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions in the communication.
- Account Information: You can update your account information by logging into your account on our website.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Shipping Details
- 48 hours dispatch.
- 3 – 5 business days delivery across USA.
Return/Refund Policy
Last updated: 06/04/2023
At Nammaooruu, we want you to be completely satisfied with your purchase of our authentic South Indian sweets. If you are not satisfied with your purchase, we offer a full refund of the purchase price.
To be eligible for a refund, you must contact us within 24 hours of receiving your order and provide a valid reason for your dissatisfaction. We may ask you to provide photographic evidence of the issue to help us improve our products.
If your return is approved, we will provide you with a return shipping label and instructions for returning the product. You must return the product in its original packaging and in the same condition in which you received it.
Once we receive and inspect the returned product, we will issue a refund for the full purchase price, including any shipping costs. Please note that it may take up to 10 business days for the refund to be reflected in your account.
We reserve the right to refuse refunds in the following circumstances:
- If you do not contact us within 24 hours of receiving your order
- If you do not provide a valid reason for your dissatisfaction
- If you do not return the product in its original packaging and in the same condition in which you received it
- If the product has been tampered with, damaged, or consumed
If you have any questions about our return/refund policy, please contact us at [email protected].
By placing an order on our website, you agree to the terms of this return/refund policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
By using our website and services, you agree to the terms of this Privacy Policy.
